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Oda Bultum University relied heavily on manual, paper-based processes for student services such as dormitory assignments, permission requests, meal card registration, and application forms. Students often had to travel to campus, stand in long queues, and submit physical documents for simple administrative tasks. These processes consumed significant staff time, increased the risk of lost records, and created unnecessary delays for both students and administrators.
The OBU Student Service Portal is a comprehensive digital platform that centralizes essential student services into a single, easy-to-use web application. Students can access university services from anywhere, while administrators efficiently review, approve, and manage requests through an organized digital workflow. The platform significantly reduces paperwork, improves data accuracy, and provides faster access to student information across multiple departments.
Most student services relied on physical forms, resulting in slow processing times, misplaced documents, and repetitive administrative work.
Managing thousands of student requests manually created bottlenecks during registration, dormitory allocation, and semester transitions.
Administrative records were distributed across departments, making it difficult to quickly retrieve and verify student information.
Developed a unified portal where students can access multiple university services through a single platform.
Automated dormitory applications, permission requests, meal card registration, and student service forms to eliminate unnecessary paperwork.
Enabled university staff to review, verify, and manage student requests digitally, improving processing speed and record accuracy.
Measured performance after 12 months of deployment.
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